Terms of service

Wild Earth Flower Farm Quality Guarantee

At Wild Earth Flower Farm, we take immense pride in growing and delivering the highest quality cut flowers to our valued local florists. Our blooms are nurtured with care, harvested at their peak, and handled with meticulous attention to ensure they arrive fresh, vibrant, and ready to shine in your designs.

Here’s our commitment to you:

  • Freshness You Can Count On: Each stem is handpicked at the perfect stage of bloom to maximize vase life and beauty.

  • Locally Grown, Sustainable Blooms: We grow our flowers with sustainable farming practices, ensuring they are not only stunning but also eco-friendly.

  • Consistent Quality: We are dedicated to providing consistently high-quality flowers with uniformity in color, size, and condition so you can create beautiful, reliable arrangements every time.

  • Careful Handling: From field to delivery, we handle each flower with care to prevent damage and maintain its natural beauty.

  • Your Satisfaction Matters: If, for any reason, you are not completely satisfied with the quality of our flowers, please reach out to us within 24 hours of receiving your order. We will work with you to make it right, whether through a replacement or credit.

We believe that every flower tells a story, and we are honored to be part of yours. Thank you for trusting Wild Earth Flower Farm for your wholesale floral needs.

Wild Earth Flower Farm Customer Service Policy

At Wild Earth Flower Farm, kindness is at the heart of everything we do. We believe that respect, professionalism, and positive interactions create the foundation for a thriving flower community. Our goal is to provide excellent service, high-quality blooms, and a pleasant experience for all our customers.

Here’s what you can expect from us:

  • Friendly and Respectful Communication: Whether you’re placing an order or asking a question, we promise to respond with kindness, clarity, and professionalism.

  • Reliable Service: We are committed to delivering fresh, beautiful flowers and ensuring a seamless ordering process.

  • Commitment to Resolution: If any issues arise with your order, we will do our best to resolve them promptly and fairly.

Our Expectations from Customers

We believe that great relationships are built on mutual respect. To ensure a positive experience for everyone, we kindly ask our customers to:

  • Communicate in a respectful and professional manner.

  • Treat our staff with kindness and courtesy.

Right to Refuse Service

In the rare event that a customer behaves in a manner that is disrespectful, abusive, or unprofessional, we reserve the right to cancel any orders and refuse future service. We believe that maintaining a respectful environment is essential to providing the best possible experience for everyone involved.

Cancellation Policy

If you need to cancel your order, please notify us as soon as possible. We understand that plans can change, and we will do our best to accommodate cancellations in a timely manner.

At Wild Earth Flower Farm, we’re here to grow beautiful flowers and beautiful relationships. Thank you for your kindness, understanding, and support—we’re grateful to be part of your floral journey!